CA (Chartered Accountant)
India's core accounting qualification, notorious for its failure rates — the credential he barely passed and the one he still hires for, because the grind proves depth under pressure.
Big Four
The four global audit and consulting firms, KPMG among them, whose scale demands the boundaries and processes he eventually left in order to serve mid-sized companies.
Investment banking
Advising companies on raising capital and on transactions; in his sizing, a few hundred Indian firms serving about six lakh enterprises, with pay heavily weighted to closing a deal.
Neuroplasticity
His shorthand for T-shaped learning: the ability to go deep enough on an unfamiliar business in an hour to understand what makes it work, then come back out and repeat it on something else tomorrow.
Marshmallow test
The delayed-gratification experiment he uses as a hiring filter — will you give up one marshmallow today for two next year, which is what a three-year deal cycle demands.
Frontier model
The largest general-purpose AI systems, which he expects to become the next big resource allocators and to arrive with a metered bill attached.
Agentic AI
AI connected directly to your tools — mail, calendar, files — so it can act rather than answer; his example is asking which emails his team left unanswered for three days.
Token
The unit AI systems are billed by; his point is that pricing scales upward with use, so heavier adoption keeps fetching more money from the same user.